Services

Great strategy begins with exceptional insights.

But there is no value in great insights if you don’t act on them. Together, we create tangible and meaningful outcomes for your organisation and the people you serve.

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Services

Our solutions

People

Crack the code of human complexity.

  • Empathy and closeness
  • Lifestyles, needs and behaviours
  • Segmentation and personas

Innovation

Inspire products & services that enrich people’s lives.

  • Opportunity spaces
  • Co-creation and optimisation
  • Foresights and futures

Experience

Elevate the moments that matter to people.

  • Journey mapping
  • Path-to-purchase
  • Product and service experience

Brand

Build the brands people love.

  • Brand strategy and positioning
  • Marketing and communications
  • Brand performance
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Services

Our capabilities

Insight

From focus groups to eyetracking, generate the insights you need.

  • Qualitative research
  • Quantitative research
  • Communities
  • Cultural Insights & Semiotics
  • Synthesis

Activation

Got the insight – now let’s do something about it.

  • Insight socialisation
  • Consumer empathy programmes
  • Workshops
  • Strategy activation
  • Executive communications

Consulting

Strategies, experiences and transformation. Our consultative capabilities can take your work to the next level.

  • Internal transformation
  • Employee experience
  • Customer experience

AI & technology

Harness the power of AI & technology through our tools, platforms and expertise.

  • Generative & Analytical AI
  • Square Online Community Platform
  • Tools & Academy
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Let’s connect

How can we help you?