Which bank will be crowned South Africa’s ‘Best Digital Bank’, ‘Best Internet Bank’ and ‘Best Mobile Bank’?

Register today and find out our SITEisfaction® 2025 results!

What is SITEisfaction®?

Since 2012, the annual SITEisfaction® report has captured the heartbeat of customer satisfaction with digital banking services across South Africa.

In 2025, we continue to assess key drivers across banks, highlighting their strengths, pinpointing areas for improvement and ranking them based on customer satisfaction. This year’s insights offer a comprehensive understanding of the evolving digital banking journey.