SITEisfaction® 2025
digital banking satisfaction in South Africa


- Virtual
- Thursday, 6 November
- 10:00am-11:00am SAST
Which bank will be crowned South Africa’s ‘Best Digital Bank’, ‘Best Internet Bank’ and ‘Best Mobile Bank’?
Join us live on Thursday, 6 November for the exclusive reveal of SITEisfaction® 2025 results!
What is SITEisfaction®?
Since 2012, the annual SITEisfaction® report has captured the heartbeat of customer satisfaction with digital banking services across South Africa.
In 2025, we continue to assess key drivers across banks, highlighting their strengths, pinpointing areas for improvement and ranking them based on customer satisfaction. This year’s insights offer a comprehensive understanding of the evolving digital banking journey.
Register now for free and secure your spot! 👉