Are you eager to find out which bank will take the top spot as South Africa’s ‘Best Digital Bank’, ‘Best Internet Banking Offering’ and ‘Best Mobile Banking Offering’?
Then join us live on 26th September as we reveal the results of SITEisfaction® 2024!

What is SITEisfaction®?
Established in 2012, our annual SITEisfaction® report captures the heartbeat of customer satisfaction with digital banking services across South Africa.
As with previous years, SITEisfaction® 2024 assesses the performance of key drivers of individual banks, allowing us to identify their strengths, areas requiring improvement and more. Based on the performance, we have ranked the banks in terms of satisfaction to gain a comprehensive understanding of the customer’s banking voyage.

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