Consumers today aren’t just changing what they buy — they’re redefining what feels worth it.

Join us for an intimate consumer closeness session where we explore why true consumer understanding is slowly being eroded — and what winning organizations are doing differently to stay meaningfully connected to people’s lives.

• Gen Z navigating the tension between self-expression and limited budgets through beauty routines, food cravings, digital culture, and everyday “little rewards”
• Young millennial balancing ambition and burnout through convenience-led choices, wellness habits, subscriptions, relationships, and the realities of modern adulting

Through a mix of immersive storytelling, interactive activities, show-and-tell moments, and live empathy exercises, the session will bring to life the routines, priorities, decisions, tensions, and everyday trade-offs shaping how consumers define value today — and what these shifts could inspire for brands moving forward.

A space to listen, participate, reflect, and get closer to the people behind the purchase.