21.05.2025

Jonny Ayres previously led Strategic Sales at The Future Laboratory and held global sales leadership roles at Protein Studios. Reflecting on his move to Human8, he shares:

“The work Human8 delivers speaks volumes – the longevity of our client partnerships shows the impact of truly understanding and anticipating lasting change. I’m especially excited to collaborate with new clients across EMEA that are seeking to bring their consumers closer and understand the impact of cultural shifts on their brands.”

With a strong start already underway, Jonny is focused on building new relationships and accelerating client success into 2025 and beyond.

In parallel, Human8 is expanding its global Customer Success team with the appointment of three regional CSDs. These roles are pivotal in supporting the company’s growing community platform business – built on proprietary technology that delivers qualitative insight at scale. The investment underscores Human8’s commitment to empowering clients with a seamless, tech-enabled experience rooted in deep human understanding.

“Our clients operate globally and demand cutting-edge capabilities that are not only compliant but continuously evolving,” says Annelies Verhaeghe, Chief Platform Officer. “With AI playing a more central role, our platforms enable clients to unlock even greater value from existing community data, amongst others through our client portal. Our new Customer Success Directors will ensure clients are always up to speed with what’s possible – now and next.”

The new appointments mark a significant step in Human8’s continued mission to elevate client experience, scale community intelligence, and lead with innovation around the world.